# **Terms and Conditions**
**Last Updated: [Jan 3 2024]**
Welcome to **Seven Ocean Logistics** (“we,” “us,” or “our”). These Terms and Conditions govern your use of our website https://sevenoceancargo.com and the services we provide (the “Services”). By accessing our website or using our Services, you agree to comply with these terms. If you do not agree, please refrain from using our Services.
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**1. Definitions**
– **”Customer”**: Any individual or business using our Services.
– **”Services”**: Shipping, logistics, freight forwarding, and related offerings.
– **”Website”**: https://sevenoceancargo.com and associated platforms.
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**2. Eligibility**
You must be at least **18 years old** or a legally authorized business entity to use our Services.
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**3. Service Agreement**
– All shipments are subject to **Seven Ocean Logistics’** service policies and applicable laws.
– Customers must provide **accurate and complete** shipment details (weight, dimensions, contents, etc.).
– We reserve the right to **inspect packages** for compliance with safety and legal regulations.
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**4. Prohibited Items**
You may **not** ship:
– Hazardous materials (flammables, explosives, etc.).
– Illegal goods (drugs, weapons, counterfeit items).
– Perishable or live animals without prior approval.
– Any items violating local or international laws.
Violations may result in **package seizure, fines, or legal action**.
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**5. Pricing & Payments**
– Shipping costs are based on **weight, dimensions, destination, and service type**.
– Quotes are valid for the specified period and may change due to external factors (fuel surcharges, customs fees).
– Payment must be made **in advance** unless credit terms are agreed upon.
– **Late payments** may incur interest or service suspension.
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**6. Shipping & Delivery**
– **Transit times** are estimates and not guaranteed due to factors beyond our control (weather, customs delays, etc.).
– Customers are responsible for **providing correct addresses**; incorrect details may lead to additional fees.
– **Failed deliveries** (due to recipient absence, refusal, etc.) may result in return fees or storage charges.
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**7. Liability & Insurance**
– We are **not liable** for delays caused by third parties (customs, carriers, etc.).
– Customers may **purchase insurance** for high-value shipments (coverage terms apply).
– **Maximum liability** for uninsured goods is limited to the lesser of the shipping cost or item value.
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**8. Claims & Disputes**
– Damage or loss claims must be reported **within 7 days** of delivery.
– Customers must provide **proof of value and damage** (photos, invoices, etc.).
– Disputes shall be resolved through **negotiation or arbitration** before legal action.
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**9. Intellectual Property**
– All website content (logos, text, graphics) is owned by **Seven Ocean Logistics** and protected by copyright.
– Unauthorized use, reproduction, or distribution is prohibited.
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**10. Termination**
We may **suspend or terminate** Services for violations of these terms, non-payment, or fraudulent activity.
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**11. Changes to Terms**
We may update these terms at any time. Continued use of our Services constitutes acceptance of the revised terms.
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**12. Contact Us**
For questions about these Terms and Conditions, contact:
[email protected]
1253 Newmarket Avenue, Unit E&F, South Plainfield, NJ, 07080 USA
London Gateway, Park 4, Pacific Ocean Off Ocean Boulevard UK